logo The Sporting Emporium (Dublin)

Contact us

At The Sporting Emporium, we are committed to providing our members with an exceptional gaming experience while ensuring their comfort and well-being throughout their visit. We strive for excellence in every aspect of our operations and aim to provide prompt responses to all your queries.

If you need assistance or would like to learn more about us, please explore the following options below:

Our Support Channels

For most inquiries related to your account or concerns with a specific game, we recommend reaching out through one of the methods listed above. In case of technical issues or other urgent matters that require immediate attention, our dedicated support team is available via email and phone.

However, due to operational constraints, the live chat service for immediate assistance is not currently supported on this website. If you're a member seeking help with account-related issues or have questions about upcoming events at The Sporting Emporium, we kindly recommend emailing us directly instead of using our contact form provided below.

Email:We are available 7 nights per week to address any concerns or provide assistance via email.

Managing Your Account

If you require assistance with managing your account online, including resetting passwords, accessing funds, or reviewing past transactions, please refer to the Help Centre for detailed steps and instructions.

In case of persistent issues that we cannot resolve through our standard channels, you can contact us or call +353 (1) 703 0600.

Responsible Gambling

If you or a family member is struggling with problem gambling, please know that your health and safety are paramount. Our dedicated team is here to offer guidance and support throughout the entire process of playing responsibly at The Sporting Emporium. We encourage you to explore our dedicated responsible gaming page for more information on how we can assist.

Technical Issues

For issues related to gameplay or accessing specific features, please refer to our Help Centre first for solutions, as it contains comprehensive troubleshooting guides and FAQs that may address your query immediately.

However, if the problem persists after trying these steps or you need additional support with a technical matter outside of regular gaming operations, feel free to reach out via email. Our team is always ready to help resolve any issue affecting your enjoyment of our services.

Support Hours & Availability

Monday - Thursday: 10 AM – 1 AMFriday & Saturday: 10 AM -2 AMSunday & Bank Holidays: 12 PM-12 AMPlease note that these hours are subject to change based on operational requirements. We appreciate your understanding in this matter and encourage you to plan accordingly.

Escalation Procedure

For more severe or persistent issues that have not been resolved through our standard support channels, please let us know so we can escalate the issue promptly and appropriately for resolution.

Your comfort is a priority at The Sporting Emporium. If you experience any difficulties while trying to access your account information online or require immediate attention with an issue, we are here for you 7 days a week through our email support channels.